20cm Cast Iron Double Handled Skillet

I am a delighted to be able to boast about my amazing experience with Sir Gordon Bennett and the excellent direct communications from Dan specifically. I purchased the Samuel Groves Saute Pan and a simple email to enquire about its delivery date generated a series of prompt and informative replies, all reassuring me that the pan was carefully being produced, made to order (as per the product description).Without further prompting, Dan continued his superior customer support by emailing me to inform me it had shipped, and once again to confirm that it had safely arrived.I have never experienced this high a level of customer support before and was very impressed overall. Dan and Sir Gordon Bennett went above and beyond. I very much hope to shop with them again in the near future.

Karen Dodds

I ordered a Samuel Groves saucepan and was surprised it hadn't arrived as usually orders from SGB are really prompt. After a couple of weeks I emailed and got a response straight away from Dan to say it was made to order, hence the delay. It arrived the day after and I must say the quality is outstanding, well worth the wait. SGB is my first choice website when looking for GB made quality items.

Dawn

The products I received are of excellent quality but the customer service experience was equally as satisfying, which is increasingly rare these days. My goods were made to order and Dan kept me up to date and informed at each stage of the process, liaising with the manufacturers and couriers. My order arrived on time and Dan ensured it was arranged around a trip away to make sure I was able to receive it. Fantastic service and quality products, I wouldn't hesitate to order from Sir Gordon Bennett again.

Matthew Petherbridge